Privacy Policy

1. Introduction

SuprSonic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our autonomous content marketing platform.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to us, including:

• Account registration information (name, email address, company information)
• Business details (industry, target audience, content preferences)
• Billing information (processed securely through third-party payment processors)
• Content settings and branding preferences
• Communications with our support team

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Usage data (how you interact with our platform)
• Device information (IP address, browser type, operating system)
• Log files and analytics data
• Content generation and publication metrics

2.3 Generated Content Data

We process and store content generated through our platform, including articles, metadata, and associated analytics data.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our autonomous content generation services
• Generate content tailored to your business and preferences
• Process payments and manage your subscription
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Analyze usage patterns and optimize performance
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers to deliver our services, including payment processors, cloud hosting providers, and analytics services. These providers are bound by confidentiality agreements.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Third-Party Services

Our platform integrates with various third-party services:

• Payment Processing: Stripe for secure payment processing
• Analytics: PostHog for usage analytics and platform optimization
• Cloud Services: Supabase for data storage and management
• Email Services: Resend for transactional email delivery

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Generated content remains available as long as you maintain an active subscription.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at [email protected]

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address:
5900 Balcones Drive STE 100
Austin, TX 78731 US