1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our services. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
2. How We Use Cookies
SuprSonic uses cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and user experience
- Analyze traffic and usage patterns
- Provide relevant content and features
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for our website and services to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication: Keep you logged in to your account
- Security: Protect against malicious activity
- Preferences: Remember your account and display settings
3.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and services. This helps us improve our platform and user experience.
- PostHog: Platform usage analytics and optimization
- Performance Monitoring: Error tracking and performance metrics
- Usage Statistics: Feature usage and user journey analysis
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.
- Theme Preferences: Dark/light mode settings
- Language Settings: Preferred language and locale
- Dashboard Layout: Customized interface preferences
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our website. These services include:
4.1 Analytics Services
- PostHog: User behavior analytics and platform optimization
4.2 Payment Processing
- Stripe: Secure payment processing and fraud prevention
4.3 Support Services
- Customer Support: Help desk and support chat functionality
5. Managing Your Cookie Preferences
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can:
- View which cookies are stored on your device
- Delete existing cookies
- Block cookies from specific websites
- Block all cookies (this may affect website functionality)
5.2 Opt-Out Options
You can opt out of analytics tracking by:
- Adjusting your browser's privacy settings
- Using browser extensions that block tracking
- Contacting our support team for account-specific preferences
6. Cookie Retention
Different types of cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
- Authentication Cookies: Typically last 30 days or until you log out
- Preference Cookies: Usually last 1 year to remember your settings
7. Impact of Disabling Cookies
While you can disable cookies, please note that this may affect your experience with our services:
- You may need to log in more frequently
- Your preferences and settings may not be saved
- Some features may not function properly
- We may not be able to provide personalized content
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last updated” date at the top of this policy.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
Email: [email protected]
Subject: Cookie Policy Inquiry